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David Wurm

Do that TechnikNews-Ding together with a great team for several years. Works in the background on the server infrastructure and is also responsible for everything editorial. Is fascinated by current technology and likes to blog about everything digital. In his free time, he can often be found developing websites, taking photos or making radio.

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Stupid, but no wonder with these dubious companies.


Really now? ?


I can’t understand. Only had good experiences with Snapchat. Fast response times and competent answers (from people).


are you sure that your email address or phone number was not entered there by mistake? that can't be.


there are so many accounts on snapchat. he won't scroll through a list there and just click on an account?
Do you know what i mean?


That can only be a human mistake. An algorithm cannot make such a mistake. Nothing will be going on there, on Snapchat.


Don't know if that helps, I would do the following to give the account back to the owner: log in again and contact the person with whom he writes the most. They sure know something about them.

I would also be happy if the account was returned to me, especially with this error - good move from you!


What else do you want to do? The support won't come back to you. Internally they closed the ticket because the account was processed = closed.


ha. had exactly the same experience, good that i can find the article here. I also don't get back into an account because the snapchat support is really incompetent. a joke like that.

Christopher Poller

Insane case. But for such companies, data is just money, nothing more. Protecting them is only of secondary importance.


But that still can't happen on Facebook. They only use computers in support. Contact them about a hacked account, that's horror