Instagram Malfunction: Android & iOS app crashes and crashes
by David Wurm 
on July 14, 2022, 22:02 | 13 comments
Besides Twitter on Thursday afternoon Instagram now has a problem too. The app crashes unexpectedly during use or right after launch. Can you do that? Profix problem?
There are always disruptions on social media platforms. Now it concerns Instagram. Instagram is not down, but the app is struggling with crashes. The Instagram app will not start or will quit unexpectedly. Numerous users on Downdetector and Twitter confirm one Proproblem with the app.
Update on July 15.07, 12:39 p.m.: Some readers report that with our tips they Procould solve the problem. These can be found below.
Instagram Disruption: Is There a Solution?
So what to try when Instagram crashes?
- Android and iOS: Download the latest update from the Google Play Store for Android or the App Store for iOS. We have the download links for you below.
- Android: The cache of an app can be cleared here: "Settings -> Apps -> Instagram -> Storage -> Clear cache"
- Android and iOS: There is an option to completely exit the Instagram app. On Android, go to "Settings -> Apps -> Instagram -> Force quit" or press and hold the Instagram app icon in the app menu, select "App info" and then exit the app. Unlike Android, the only way to exit iOS is to swipe up, hold and swipe out the app.
- Android and iOS: As a last resort, you can try restarting the smartphone.
If the tips don't help, it's really down to one person - as already mentioned above Problem directly to Instagram. Temporarily you can also download the web version at Instagram.com use.
Instagram app downloads
Instagram for iOS
Instagram for Android
have everything prostill doesn't work.. not the app on my cell phone (Android). It works normally on a laptop. Don't get it 🙁
Hello, maybe you can help me.. I recorded so many wonderful stories via Insta while on vacation and only saved them in the drafts. the following ProI've had a problem since the update on Saturday: when I click on the story drafts, it shows me the thumbnails, but when I then click on an individual video, it shows me a black image and as soon as I post/save one wants, the app crashes completely.. I have also followed all the steps.. what can I do to save the drafts? They were super important to me 😭 please help me, the drafts are only available for 3 days...
Hello Aley,
I would have generally recommended reinstalling the app, but this is not possible here because the drafts are saved locally on the device. If the draft really just shows up as black, it seems like it's gone forever. Can you possibly save the draft to the gallery or download it by clicking on the three dots in the top right corner?
Maybe that will work and you will at least get the draft in the gallery of your smartphone and can then post it.
David LG
Hi David,
Thanks for the feedback. Unfortunately, I tried that several times, but without success... as soon as I try to download a draft, it crashes... be it posting or saving 😔
empty cash. Instagram stopped. And it worked again. Thanks for the tips ☺️
Great, thank you for the information! This really seems to be the final solution of the Proto be bad. LG, David
hello everyone I have the following Proproblem: I have several Instagram accounts, one of which is from our company, we took it over from the predecessors. I logged in once and saw all accounts. But now one thing is gone from the company. I don't see it anymore... The person who was responsible for it beforehand (and was probably still somehow connected) also no longer has access to their Facebook account.... everything gone. Assume this is related and more likely a hacker Proproblem than the current Insta disturbance?
Hi Michelle, hard to say. If the account was hacked, then Instagram should have sent a notification to the registered email address that either the password has changed or someone else has logged in.
But I would rather guess that it is due to the current disruption and the account was therefore logged out of the smartphone.
LG, David
The ones who have an instalink in via Facebook Profil can open this. However, you can only get there on your own Profil and story's posts can no longer access the main pages. Protry this out. 🤗
Hey Tobi, thanks for the tip! LG, David
Clearing the cache helped me. Thanks
Glad to hear that helps! LG, David
Thanks for the information. Then I don't have to turn my phone upside down. The disruption was only with the stories, I haven't been able to access the platform for half an hour. I hope the bug will be fixed quickly.