macOS Big Sur: Solution for older MacBooks is here
of David Haydl 
on November 20, 2020, 17:45 am | 🔥 popular | Write a comment
After we reported about itthat macOS Big Sur is causing problems on older MacBooks, Apple has now published a support document. This is what you need to do if you are having problems updating.
Last Thursday, macOS Big Sur left the beta phase, but users of older MacBooks are having problems with the update. To be more precise, the MacBook Pro 13" on 2013 and 2014 are not compatible with the update. Those affected reported that their MacBook was displaying a "black screen" or that the new version of the operating system was not loading at all. The manufacturer from Cupertino has now reacted and posted a support document with possible solutions to the problem online.
macOS Big Sur Difficulties: You Can Do That
Apple recommends the following steps if the update cannot be installed:
- Hold the power button for at least ten seconds and then let go. The Mac should turn off if it is up.
- Unplug all external devices and remove any SD cards.
- If that still doesn't work, you have to Reset SMC.
- If still nothing works, you have to now Reset NVRAM or PRAM.
- Contact Apple Support if step 4 does not help.
Fortunately, Apple acted after just over a week. Big Sur got off to a bumpy start and hopefully the last of the inconveniences will be resolved.