Magenta: Renewed disruption in telephony and Internet throughout Austria

The mobile operator Magenta (Telekom) has been struggling with disruptions in Austria for several days now. After announcing the end of the problems two days ago, it now seems to be starting again.

After Takeover of UPC by T-Mobile and realignment of the brand in "Magenta Telekom" does not seem to be going so well anymore. Already last week there were severe disruptions, which often made it impossible to log into the network for hours. Telephony and surfing on the Internet were therefore not possible. Then there was the next fault this week - it lasted for up to two days for some users. The internet kept failing here as well. And after the second prank, the third will probably follow: the next disturbance is here.

Update: The Mobile operator HoT has now reported that the problem has been finally resolved - customers can surf for free and without limits until Sunday, 23:59 p.m. However, the network is still not working properly for some customers.

Malfunctions in Magenta: Discounters also affected

If the disruption only directly affected Magenta customers, it would probably not be so noticeable. However, customers of HoT, LIWEST ​​mobil, tele.ring and s-budget are also affected by the problems: they are connected to the same network. The disruptions mostly affect customers in Vienna, Lower Austria and Upper Austria. There are also outages in other federal states - but probably not as severe as in the three federal states mentioned.

“While Magenta, represented by CEO Andreas Bierwirth, continues to rave about the good network and the 5G expansion, it would be better to finally get the disruptions under control” - said an angry Magenta customer. On Facebook Meanwhile, there is also a lot of anger spreading: you can already find over 500 comments on the malfunction contribution.

Update: The impairment has already been remedied for many customers. It can help restart the phone or switch flight mode on and off. We are trying very hard to resolve the problem completely.

- Magenta Telecom (@magentatelekom) August 13, 2019