New Proproblem with Samsung: Note 8 and S8 (Plus) batteries can no longer be charged

Another one Proproblem with the batteries from Samsung after the debacle with the Notes 7 A little over a year ago: Batteries in some Galaxy Note 8 and Galaxy S8 (Plus) devices can no longer be charged after they have been completely discharged. Samsung knows about this Proalready know.

So Samsung has one again Proproblem with batteries in their smartphones. This time it affects the Galaxy Note 8 presented in August and the Galaxy S8 (Plus) from the end of March. For the most part, only devices from US mobile service providers are affected. Users of affected phones reported in various forums that they can neither charge nor switch on their drained device. The status LED also does not light up when the device is connected. Soft resets, hard resets or restarts in safe mode did not help the affected devices. A user even documented this in one Video on Youtube. It is currently not known whether this ProProblem with wireless charging rightprocan be induced.

Response and statement from Samsung

gegenüber PC world Samsung issued an official statement. The company has reportedly not received many complaints on the subject. Nevertheless, all received information from users is taken seriously. Samsung asks at the same moment all users of the same ProIf you are concerned about contacting your mobile operator or Samsung yourself if the device is unlocked.

The company also promised to either repair or replace all affected devices. In addition, a software update is to be released in the coming days, which Prohopefully to get rid of the problem.

The article will be updated as new information becomes available on the subject. In addition, we ask all users to use the same Proproblems with your Note 8 or Galaxy S8 (Plus) to report in the comments.

Further links on this topic

• Android Authority report
• Entry by a user in the Samsung forum
• Report on the Piunika Web website
• Report from MS - Poweruser

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