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David Wurm

Do that TechnikNews-Ding together with a great team for several years. Works in the background on the server infrastructure and is also responsible for everything editorial. Is fascinated by current technology and likes to blog about everything digital. In his free time, he can often be found developing websites, taking photos or making radio.

David has already written 890 articles and left 372 comments.

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Hi all,

you write that users need an account for a cloud key. I think this information is wrong. I can choose the local variant during installation and deactivate remote support. So I don't need an account.



I received the above mail on my private Gmail, but Ubiquiti doesn't tell me anything, as far as I know I haven't downloaded anything myself or registered anywhere. How can it be that I get such an email?

Michael Rindfuss

In my email, which looks like the one shown above, all the links come up…………. How did you verify the authenticity of your email?


The lurid title of this article doesn't really fit. No Ubiquiti accounts were hacked.


Hi Olaf,

David is right, it's super annoying that there is no further information in the Unifi community. It would have been easy to set up a corresponding information page. There is only one entry in the community that cannot be commented on.
It wouldn't be a big deal for me eitherproproblem because only the online account at Unifi would be affected and not my local infrastructure BUT for some time now Unifi has been forcing the creation of a superuser with this online account via the controller. I (unfortunately) have the Unifi DM Pro Bought. You can't put it into operation without this account (there is no option to restore a backup in the input window).
Since it is completely non-transparent for the customers what is linked together and how and where the data is ultimately stored or merged, I find this hack quite violent.