No network with Magenta: Current problems with the Austrian mobile operator
of David Wurm 
on May 13, 2020, 22:18 p.m. | 🔥 popular | 44 comments
There is currently interference in Magenta's cellular network. Several thousands of Austrians currently have no network with Magenta. There is no information about the disruption yet.
It happens again and again that mobile phone providers have problems with the network. in August 2019 Magenta had a similar problem, where no telephony or internet was possible for several hours. Hundreds of users are currently reporting via allestören.at about renewed problems with the mobile phone provider. I also noticed that there is currently no network with Magenta. Instead, you get "Emergency calls only" or "No service" displayed on your cell phone.
Magenta no network: Majority of problems in Upper Austria, Styria, Tyrol and Vienna
However, it does not seem to be a matter of maintenance work, but rather a real problem. Nevertheless, the mobile operator has announced that there will be a downtime for the coming night between 01:00 a.m. and 06:00 a.m. scheduled maintenance work. There one speaks of: "In the course of maintenance work there may be brief interruptions or interference noises in your telephony service throughout Austria."
Since mobile operators such as HoT or the former Telering also use Magenta's network, outages can occur here. Unfortunately, we do not yet know any more details. It is also still unclear which federal states or regions are affected by this problem.
If you look around on Twitter, you can see that some users are already posting about a problem. Our post has already received several hundred impressions. At the moment, it looks as if the problem is particularly prevalent in Upper Austria, Styria, Vienna and Tyrol. Unfortunately, we are still waiting for a solution or a statement from Magenta.
In the meantime, please let us know in the comments where the network went down.
Update at 23:16 pm: Magenta has now added the following information to the fault query: “Linz / Central Upper Austria: There is currently an impairment of our mobile network. Our technicians are already working flat out to fix it. "
Update on May 14.05th at 08:14 am: The malfunction seems to be currently resolved.
Update on May 14.05th at 11:12 am: The network has been working for several hours proflawless. The glitch appears to be resolved, as does Magenta on Facebook approved.
You have with #Magenta No network at the moment? We know the problem:https://t.co/QS87r7zrJB #MagentaAT @magentatelekom
TechnikNewsNET (@TechnikNewsnet) May 13, 2020
We'll update the article as soon as we know more.
In Linz 4020 everything was off (magenta) for several hours including hot, an info with an apology would be the absolute minimum that I would expect ...... But ...... Rather nothing with X in the direction, unfortunately
Where did magentas post go on facebook?
It seems they just deleted it. However, the link was definitely correct at this point and pointed to the malfunction mail from Magenta.
From about 22 p.m. I no longer have WiFi via my hot network. The next morning it went again. The breakdowns are increasing. Lots of advertising, little substance. I'll have enough soon.
So I canceled my contract today because the failures are becoming more and more frequent ..... a shame
On May 13.5.2020th, 22 at 00 p.m. nothing was working in the Waidhofen an der Ybbs and Amstetten area. At some point around 03.00 a.m. everything was working again. Currently no more problems in Waidhofen.
I've had repeated problems with the Magenta network over the last few weeks and have been unable to use my internet properly as my cube runs on the mobile network. When I asked them, they never had a problem. If I want better internet, I have to get a stationary one. OK, that costs more, but I have to work from home at the moment, so I need it. And now, wow, from the 40 mb/s advertised (by customer service), I get a whopping 7mb/s ?. Well, at least it's good for work, but do you have to pay more for it?? BTW, I live in Graz, so there shouldn't normally be any problems like that here ?
Apart from the blackout last night, I too am having more and more problems with the LTE HomeNetBox from Magenta.
So far I have helped myself with a system restart.
The device apparently logs into the network again and the data rate increases again.
Nothing works in Hofamt Priel NÖ either!
It was exactly the same in Marbach an der Donau. Very annoying - again ...
Just wanted to start the night shift, no stationary Internet in the office, so currently only LTE from Magenta, because everyone is in the home office.
Then I see the article here and on the malfunction query that:
Linz / Zentralraum Upper Austria: There is currently an impairment of our mobile network. The reason is damage to our infrastructure in the course of construction work by an external company. Our technicians are already working flat out to fix it.
An infrastructure is usually redundant, but not with Magenta. Bravo!!!
In times of Corona, working from home is great. Wuhuu.
When asked, is everything in perfect order? total failure just lucky that i comes in with the mobile data halfway ☹ 5231 Schalchen Kids will have homescool again tomorrow, until then I hope I radio again !!!! It is annoying !!!
linz,
But are other providers also affected?
With other providers (who are not in the Magenta network) everything looks good. LG David
well then there is still no end of the world .. thanks for the answer .. Please Notice: This is an automatically translated article!
Exactly, you can also post 😉
still…
Enns down 🙁
nothing goes ... 4020 linz
4400 Steyr - down
It's magenta.
At the top of the fault query is:
Current Info
Linz / Zentralraum Upper Austria: There is currently an impairment of our mobile network. Our technicians are already working flat out to fix it.
at the bottom of the query for zip code 4020 (Linz) it says:
Everything is fine!
Good handling ...
Everything is fine! 🙂
In Scheibbs also death
4863 dead! According to the troubleshooter it was recommended to restart the router! But still not possible….
As always, the fault query is rubbish, it always shows no faults. Ridiculous 😀
Disturbances in Graz.
Dead pants at Magenta in Hagenberg
There is no network in Schwertberg either.
Unterweitersdorf no network. I'm currently connected to the ASFINAG WLAN, because my cell phone also runs on Magenta. Is annoying. Hope it's fixed by tomorrow.
Schweinbach also complete failure
It almost seems as if Upper Austria is a problem area…
The net is gone on the Hochficht as well.
4661 Roitham, no network XNUMX only, magenta and HoT
4030 no mobile internet since about 22:00 p.m
flattach (9831) no calls, no internet, no service
Catfish (4600) also no network only emergency calls
4240 emergency calls only
4209 no network
I've been very slow all day today. Nothing works anymore in downtown Linz.
3661 no network