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ÖBB: Timetable information "Scotty" and ticket system are currently slow due to DDoS attack

ÖBB ticket machine
Image: ÖBB
(Post picture: © 2019 ÖBB)

An attack on the infrastructure of the Austrian Federal Railways is currently slowing the purchase of tickets and calling up timetables in "Scotty". The ÖBB are currently affected by a so-called "DDos attack". Some of the associated websites may currently only be accessible at a slower pace.

Currently there appears to be a targeted attack on the Austrian Federal Railways (ÖBB) to give like "The standard" and the federal railways themselves on twitter to report. Contrary to what is wrongly mentioned in the sources, it is not (!) A "hacker attack", but a DDoS attack. With the help of thousands and thousands of requests, this method tries to bring a particular server to its knees. This has nothing to do with a hacker attack. For example because no customer data or other things have been lost.

ÖBB departure plans at train stations may not be up to date

Since the departure plans at train stations are usually downloaded directly from the server, they may not be correct at the moment. If the server does not deliver certain data to the computer behind the departure plan at the train station, it does not display them or they are not displayed with correct real-time data. In addition, the ÖBB apps for timetable information are currently loading for a very long time - the ÖBB's “Scotty” app is also affected. Buying tickets at train stations and online is currently only working to a limited extent or slowly.

This Proproblems have been known since yesterday. They are currently working flat out to fix it – the authorities have been informed. Despite the Proproblem: the ÖBB writes on Twitter and Facebook that safe rail operations can be guaranteed at all times.

As an alternative, you can recommend using the good old "offline timetables" and buying your ticket from the train attendants. ÖBB does not tolerate boarding without a ticket, even in the event of such disruptions, and is therefore regarded as fare dodging.

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RP

a) it is called the train attendant and not the driver and b) also this work with the ticket shop. The best and only solution: Allow more time to buy tickets 😉

Josh,

If you are already writing that, then conductor is the right word. Train attendant sounds just as bad.
And with us they don't work with the ticket shop.

RP

But? What else do they work with? MFT or Autelca or other old systems no longer existed at ÖBB Personenverkehr AG. The iPad that the train attendants (unfortunately officially called that) use also uses the ticket shop application.

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