New problems at Samsung: Note 8 and S8 (Plus) batteries can no longer be charged
of David Haydl 
on January 04, 2018, 20:06 am | 🔥 popular | Write a comment
Another problem with Samsung batteries after the debacle with the Notes 7 A little over a year ago: Batteries in some Galaxy Note 8 and Galaxy S8 (Plus) devices can no longer be charged after being completely discharged. Samsung is already aware of this problem.
Samsung has another problem with batteries in its smartphones. This time it affects the Galaxy Note 8, introduced in August, and the Galaxy S8 (Plus) from the end of March. For the most part, only devices from US mobile phone providers are affected. Users of affected phones reported in various forums that they could neither charge nor switch on their discharged device. The status LED also did not light up when the device was plugged in. Soft resets, hard resets or restarts in safe mode did not help with the affected devices. One user even documented this in a Video on Youtube. It is currently not known whether this problem is related to wireless charging.procan be induced.
Response and statement from Samsung
gegenüber PC world Samsung made an official statement. Apparently the company has not yet received many complaints on the subject. Nevertheless, all reports received from users are taken seriously. At the same time, Samsung is asking all users who are affected by the same problem to contact their own mobile phone provider or Samsung itself if the device is unlocked.
The company also promised to either repair or replace all affected devices. In addition, a software update is expected to be released in the coming days, which will hopefully resolve this issue.
The article will be updated as soon as new information on the topic becomes available. In addition, we ask all users who have the same problems with their Note 8 or Galaxy S8 (Plus) to report in the comments.